X Komms ® Voice over Internet Protocol (VOIP)
X Komms is able to offer full VOIP services to clients, either via gateways, or full IP networks .
Multi-site clients can enjoy free voice and data calls between locations, and via IP, the data can be any kind of media offering enormous flexibility.
However, VOIP isn't a panacea for every situation- due to the expense of hardware, and the lack of guaranteed connection quality.
General
Within the telecommunications industry, VOIP and the use of IP networks for voice and data connectivity are rapidly becoming popular and technically viable.
The major driver for the take up of VOIP is cost savings - direct and indirect savings.
By converging from 2 networks to just one, infrastructure costs can be reduced.
Furthermore, IP networks don't need to pay an ingress/egress charge to the incumbent PSTN network provider for call charges, saving typically 64% over PSTN call costs.
Additional services then possible on an IP network includes:
• Voicemail
• White boarding
• Multimedia
• Unified messaging etc
Lastly, 'SIP' is proving to be the dominant protocol.
ROI
Before looking in detail at VOIP options, such as IP-PBXs, X Komms guides our clients through the ROI model.
1) Pre-planning
- Assess the network including present and future needs
2) Start-up costs
- Operational and capital costs
3) Management tools & training including security issues
4) Savings from Long distance & local loop
- U.S. typic al 20-45% reduction, U.K. typ 60-70%
5) Audio & Videoconference calling cost savings
- Typically a simple payback 2-8 months
6) Factor in future moves & changes to network
7) Personnel changes - 'cost avoidance' 0.74 positions
If the ROI is acceptable, then our solution will include some of the following;
-
Soft phones
-
Adaptors
-
SIP/VoIP hard phones
(Standard phone with RJ45 for the Ethernet connector)
Cordless with IP interface in the base station)
(Built-in wifi transceiver +VoIP)
The future:
Combined Wifi & GSM mobiles
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